Usually it doesn’t take Equicex more than a couple of days to process verification applications. However, if we experience a heavy influx of new users, processing times for verification can slow down considerably. If you experience delays it doesn’t necessarily mean there is something wrong with your application.

Please be patient, and we’ll contact you if we need any further information from you. Keep an eye on the email inbox associated with your Equicex account to see if you’ve received a letter from us regarding your verification.